Fall 2013 Hardlines Strategies

RETAILER FEATURE

Tracy Stevens and several other employ- ees run the retail side of the business. The Pierces say buying from Blish- Mize gives them and the rest of the store staff confidence they can answer most any request a customer has. For items not in the store’s regular inventory, they use Blish-Mize’s online catalog to look up items and show them to customers, with the assurance they can get the product to the store within a short amount of time. In fact for any given product the Pierces research in the catalog, there are usually a couple of different choices at different price points, allowing them to meet the needs of a wide variety of customers. “We never have an issue with not being able get something,” Foutch says. “When we look up the product online, we know right away if something is available and in the Distribution Center. Blish-Mize keeps the online catalog up to date.” That’s just another reason, too, why the Pierces would recommend Blish-Mize to another retailer. “Their deliveries are always on time. The amount of products they offer is huge,” says Jerry. “We can go to the Markets and buy items on promotion, which allows us to mark them down significantly to bring people in and still make money on them. We definitely rec- ommend Blish-Mize.”

The RMS assortments the Pierces purchased at their first Blish-Mize Buying Market form the core of their product selection.

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14 Fall 2013 • Hardlines Strategies