Fall 2017 Hardlines Strategies

CUSTOMER PROFILE

A New Venture Growing Family Enters Retail Hardware World

T he draw of

small-business ownership can be

It’s been an on-the-job learning experience for the growing Melby family ever since. Brent and Megan bought the business about two years ago. In that time, they’ve hit a few hurdles as first-time retailers, but with the assistance of other independent hardware stores and Blish-Mize, the couple has modernized their operation and product offerings to produce a unique store in north-central Kansas. The couple also credits their success to family who have helped counting inventory, putting up new displays and, in the case of Brent’s father, helped at the store on weekends. On top of being a focal point for area builders and a reliable hardware resource for homeowners, Melby’s Home Center boasts a home design center that provide services residents would otherwise have to drive hours to find. Featuring dedicated design professional Amy Rickard and the kind of showroom to purchase an existing building supply store in Scandia, Kansas, when the former owners retired. very strong. A craving for the independence offered with being their own bosses as well as a sense of duty to their community were factors in Brent and Megan Melby’s decision

Megan and Brent Melby bought their town’s home improvement store and lumberyard two years ago. They say the flexibility in their work helps in caring for their growing family.

8 Fall 2017 • Hardlines Strategies