Fall 2018 Hardlines Strategies

challenge comes from keeping area customers from driving 40 miles south to Sterling, Colorado, to visit the big-box stores there. Doyle cites Blish-Mize’s ability to shop prices for quality products as being a factor in maintaining Triple O’s market share in the area, as well as how the distributor’s purchasing system allows it to monitor its sales history and maintain margins. Hardware House items like vanities and cabinets have been popular product areas as well. “We have people who might come into the store because they’re long-time customers, but if we’re going to compete for the walk-in customer, we have to be priced right,” Doyle says. “Customers are extremely knowledgeable when they come in the door, and with every purchase, they’re weighing whether a trip out of town is worth it.”

The Triple O’s team consists of (front row, left to right) managers Tim O’Connell and Sean Doyle and (back row left to right) Nick Ford, Judy Abrams and Kolton O’Connell. Not pictured are Dave Gray, Brady Holtz and Jakob Centeno.

The QUIKRETE ® app provides product searches, how-to videos, and a handy product quantity calculator to help make you and your sales staff more knowledgeable in just a few clicks. Download it today or visit quikrete.com to learn more. For more information, visit us in booth #756

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