Strategies_Fall2025

OPERATIONS

Reduced Service Calls, Improved Efficiency The enhanced visibility has measurably improved customer service operations. “The truck’s route has complete customer visibility now, which is a huge win for our service,” Clark says. “Customer service representatives have seen a decrease in calls and can be more proactively focused on customer needs.” The Schneider partnership also provides route flexibility and driver network advantages. With access to flex drivers when dedicated drivers are unavailable, Blish-Mize maintains consistent delivery schedules. The measurable improvements in both efficiency and customer satisfaction validate the investment in advanced logistics technology and partnerships.

Representatives from Schneider Trucking will be on site at the Fall Buying Market to meet with retailers and discuss freight solutions.

30 Fall 2025 • Hardlines Strategies